Planning FAQs

Whether we’ve heard your question dozens of times before or you come up with a query that we’ve yet to encounter, we won’t rest until we have it answered.

The list of questions below provides answers to some of the things we’re asked most commonly, but please don’t hesitate to email us with anything that’s on your mind.

How do I get to Niagara Falls Convention Centre?

You’re closer than you think. Niagara Falls is a dynamic border city that provides clear driving access to both U.S. (55%) and Canadian (62%) populations. Take the QEW Niagara (Fort Erie-St. Catharines) to reach us from the Greater Toronto Area, or any one of four international bridge (Peace Bridge, Rainbow Bridge, Lewiston Bridge, Whirlpool Bridge) crossings to enter into Canada from the U.S.

What are the closest major airports?

The Niagara Falls Convention Centre, located in the Niagara region, is serviced by three major airports: Toronto Pearson, Buffalo Niagara, and Hamilton International.

Are there any hotels located nearby?

Niagara Falls Convention Centre is surrounded by many Four & Five Star branded hotels, combining to provide 4,000 guest rooms all within a five minute walk.

How do I book space?

Please contact our Sales Team directly with your inquiries at 905-357-7010 or by email. To view our rooms and spaces, click here.

Can I come for a tour of the facility?

Tours of the facility are offered Monday to Friday from 9:00am to 5:00pm, subject to availability and building closures. Please contact our Sales Team at 905-357-7010, or email, to arrange a tour.

Can we provide our own food and beverage for our event at the facility?

Our facility is a fully licensed establishment, and all food and beverage services must be supplied exclusively by Niagara Falls Convention Centre. No food and beverage products are to be brought in from outside the premises.

Can I use the Niagara Falls Convention Centre logo and photos to promote my event?

The Media Room gives you access to brand elements and imagery. For additional requests, please contact our Events Team by email.

What is the Niagara Falls Convention Centre policy for pets?

Pets are not allowed in our facility, with the exception of working animals that are required to assist individuals with disabilities. Niagara Falls Convention Centre follows the Accessibility laws and regulations set forth by the Ontario Government. Visit our Accessibility page for more information.

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