This response is guided by a set of principles that form the basis of a reopening framework developed by the Government of Ontario and its Chief Medical Officer of Health.
The Niagara region is in Stage 3 of their framework. Effective July 31, 2020, a region-wide by-law makes it mandatory to wear a face covering or non-medical mask in enclosed public places. As of August 21, 2020, our venue can have up to 50 guests on a per meeting room or event space basis.
Due to the rapidly evolving nature of the current public health situation, government regulations and industry practices may change over time. We continue to be diligent in staying up-to-date and compliant with orders and recommendations made by all levels of government. Our adaptive response and the contents herein are subject to change.
To discuss the contents of this response, call 905-357-7010 or email us.
Updated: August 27, 2020
Faced with a disruption unlike anything we have experienced before, we are still moving forward. The work of preparing for a restart is ongoing and happening alongside efforts to monitor the situation. As this situation continues to evolve, so too does our response. The actions we must take are based on principles deemed necessary by the government to keep people safe and healthy. Adapting to this new reality means staying positive and resilient. To that end, we stand committed to being a facility and a team that are easy to do business with. Our mission to provide flexible meeting spaces, exceptional food and beverage and direct access to Canada’s top leisure destination remains the same. Moving forward safely gives us an opportunity like no other to put our industry back on course. Working together, we can adapt.
Food & Beverage Solutions
Taking care to prepare and serve food and beverage safely has always been our priority. However, a restart of these services is going to require a more carefully organized and consultative approach. We look to leading foodservice providers and our regional public health unit for their continued guidance on best practices and responsible solutions. This support, combined with the dedication of our culinary team, offers an important boost of confidence as we move forward. The attitude we have adopted towards sourcing regional products, housemade preparations and made-in-Niagara wine pushes on. At a time when maintaining health is truly a team effort, custom menus that help to prioritize wellness and nutrition are also highly encouraged. Working together, we can restart.